DagsHub MLOps
2022-now | Lead Product Designer | MLOps, B2B/B2C
DagsHub is an MLOps platform that helps companies to manage full AI training cycle all-in-one place.
I led the company's product design, through its evolution from a community platform to an enterprise solution. Over 2,5 years, I designed and shipped UX improvements for the whole platform, and led a major pivotal feature from ideation to production, which helped us double the amount of customers.
- I established processes for effective collaboration with devs (built and shipped company's first Design System, led Figma Workshop for developers)
- Drove end-to-end redesigns of essential user flows focusing on activation, simplification and retention (conducted usability testing, identified friction points via user recordings observation)
- Conducted user surveys, analyzed sales talks to identify customer expectation gaps and promote user-centered decision-making
- Nurtured UX maturity in the company (weekly User Recordings Replays, UX Updates Newsletter)